Front of House Leader & Team Coach

Pret A Manger (Europe) Ltd; Mill End; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Mystery Shopper bonus

Early shift bonus

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drink while you’re at 
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Club Pret Membership

Loyalty awards

Marketplace discounts

Comfortable shoes

Job summary

Pret A Manger is looking for a Front of House Leader to inspire and coach in-shop teams, maintaining high standards while driving guest satisfaction. You’ll lead by example on the shop floor, especially during busy periods, and mentor staff to grow their skills and confidence.

Base Pay Rate: £15.10 per hour. The role offers progression, flexible shifts, and a range of benefits including discount programs and health plans.

Qualifications

• Experience leading a team and driving performance.
• Strong standards for guest experience and energy.
• People-focused with ability to mentor.

Responsibilities

• Lead shop floor teams and improve customer experience.
• Coach and mentor team members during busy periods.
• Ensure high standards and consistent service.

Skills

Hospitality

Customer service

Team leadership

Coaching

Job description

Pret A Manger is looking for a Front of House Leader to inspire and coach in-shop teams, maintaining high standards while driving guest satisfaction. You’ll lead by example on the shop floor, especially during busy periods, and mentor staff to grow their skills and confidence.

Base Pay Rate: £15.10 per hour. The role offers progression, flexible shifts, and a range of benefits including discount programs and health plans.