Front-of-House Team Leader – Glasgow Café

Benugo; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks

Free tea & coffee on days off

Life Assurance

Career development opportunities

Employee discounts via Perkbox

Employee Assistance Programme & Mental

Job summary

Benugo is seeking a Team Leader for the John Lewis Glasgow location. The role focuses on front-of-house service, maintaining high levels of customer experience, and assisting with daily operations to ensure smooth running of the venue.

The position involves regular weekends and flexible coverage across days, reporting to the Manager/General Manager. A full-time contract is offered with opportunities to develop within a growing company.

Qualifications

• Positive and proactive attitude required.
• Strong communication skills essential for guest interaction.
• Good organisational skills to manage tasks and timelines.
• Ability to work under pressure to meet business needs.
• Reliable team player who collaborates well.
• Self-motivated and proactive in a fast-paced environment.

Responsibilities

• Maintain the highest standard of customer experience at all times.
• Ensure food safety compliance is followed.
• Rotate responsibilities across different areas as needed.
• Organise deliveries, check delivery notes and report discrepancies.
• Assist with clearing tables and support the management team.
• Deliver daily team briefings and address team queries.

Skills

Positive can-do attitude

Strong communication skills

Good organisational skill

Ability to work under pressure

Reliable team player

Self-motivated and proactive

Job description

Benugo is seeking a Team Leader for the John Lewis Glasgow location. The role focuses on front-of-house service, maintaining high levels of customer experience, and assisting with daily operations to ensure smooth running of the venue.

The position involves regular weekends and flexible coverage across days, reporting to the Manager/General Manager. A full-time contract is offered with opportunities to develop within a growing company.