Front of House Team Leader

TN United Kingdom; Windsor; On-site; GBP 24,000 - 35,000; Full time

Job summary

An established industry player is seeking passionate Front of House Team Leaders to join their vibrant team. This role involves leading and mentoring staff to deliver exceptional guest experiences in a lively pub environment. You'll play a key role in maintaining high standards and creating a welcoming atmosphere while supporting the management team. With opportunities for personal flair and creativity, this position offers a chance to thrive in a dynamic setting, ensuring memorable moments for guests. Join a company that values community and provides rewarding experiences for both staff and patrons.

Benefits

25% off food and drink

Online discounts for Team Leaders

VIP entry to pubs and bars

Corporate Discount Rates

Vitality Healthcare

Early access to earned wages

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in a team leadership role is essential.

Responsibilities

• Support management to create and deliver the vision.
• Ensure standards are maintained in the manager’s absence.
• Create a welcoming atmosphere for guests.

Skills

Team Leadership

Customer Service

Communication

Job description

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We are looking for experienced Front of House Team Leaders and Supervisors

who know how to be great team players and have a real passion to create an amazing guest experience. Our Front of House Team Leaders support, coach, and mentor the team to ensure business success.

1. Support the management team and work together to create and deliver your vision
2. Ensure standards and compliance are maintained, especially in the manager’s absence
3. Create a welcoming atmosphere for our guests

To be considered for the Front of House Team Leader position, you must be 18 or over, as the role involves the sale of alcohol.

About us…

From traditional pubs in the countryside to vibrant city spots, we represent all things beautifully British. Our pubs offer memorable experiences, crafted to make special moments and everyday interactions exceptional. We value local community and encourage our team members to bring their own flair to the role. Our pub, The Royal Windsor, boasts views of Windsor Castle and offers a menu of freshly prepared British dishes, craft beers, spirits, wines, and artisan cocktails, enjoyed in our large beer garden. Whether guests are enjoying a family meal, participating in a pub quiz, or watching a live match, there's something for everyone here.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our Managed Estate
• Stonegate Xtra Rewards – Online discounts for Team Leaders at various retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Wagestream – Early access to your earned wages

At Stonegate Group, we are the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug & Lettuce, Be At One, and Popworld. Learn more about a career with us.

If you have a disability as outlined by the Equality Act 2010 and need reasonable adjustments during recruitment, please inform us in advance so we can provide support. Contact Royal Windsor directly for assistance.