Front of House Team Leader

TN United Kingdom; Newbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Front of House Team Leader in a lively establishment known for its exceptional guest experiences. This role is perfect for those who thrive on teamwork and are passionate about hospitality. You'll be instrumental in coaching and mentoring your team, ensuring that every guest feels welcomed and valued. With a commitment to creating memorable moments, this position offers a fantastic opportunity to grow within the UK's largest operator of pubs and bars, where your contributions will make a real difference. Embrace the energy and excitement of the hospitality industry while enjoying various perks and benefits.

Benefits

25% off food and drink

Discounts across High Street retailers

VIP entry to pubs and bars

Corporate Discount Rates

Vitality Healthcare

Early access to earned wages

Qualifications

• Proven experience in a Front of House role, ideally in hospitality.
• Ability to lead and inspire a team while maintaining high standards.

Responsibilities

• Support management in delivering the vision and maintaining standards.
• Create a welcoming atmosphere and ensure guest satisfaction.

Skills

Team Leadership

Guest Experience Management

Coaching and Mentoring

Job description

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Job Title: Front of House Team Leader

We are looking for experienced Front of House Team Leaders and Supervisors who are great team players and passionate about creating an exceptional guest experience. Our Team Leaders support, coach, and mentor the team to ensure business success.

1. Support the management team and work together to create and deliver your vision.
2. Ensure standards and compliance are maintained in the manager’s absence.
3. Create a welcoming atmosphere for our guests.

Requirements: To be considered for the Front of House Team Leader position, you must be 18 or over, as the role involves the sale of alcohol.

About Us

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where great eats meet all-time cocktail sensations. We’re committed to memorable moments, energy, and togetherness. Our squad makes it all possible. We’re looking for inclusive, confident, fun-loving individuals who can make S&L the place to be. Our Slug & Lettuce is located in the heart of Newbury's Market Square, offering stunning views of the canal, a relaxed environment, and a variety of offers like Bottomless Brunch, Afternoon Tea, and Cocktail Masterclasses.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and friends across our Managed Estate.
• Stonegate Xtra Rewards – discounts across the High Street and retailers.
• VIP entry to our pubs and bars.
• David Lloyd Corporate Discount Rates.
• Vitality Healthcare.
• Wagestream – early access to earned wages.

At Stonegate Group, we’re proud to be the UK’s largest operator of pubs, bars, and venues, with brands like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with us.

If you have a disability under the Equality Act 2010 and require adjustments during recruitment, please contact Slug & Lettuce in advance to arrange support or accommodations.