Front of House Team Leader

TN United Kingdom; Newcastle upon Tyne; On-site; Full time

Job summary

An established industry player is seeking a Front of House Team Leader who is passionate about providing exceptional customer experiences. In this dynamic role, you will lead and coach your team to ensure outstanding service while maintaining high operational standards. With flexible full-time shifts and opportunities for growth through comprehensive training, this position is perfect for those who thrive in a fast-paced environment and enjoy interacting with customers. Join a team that values your contributions and invest in your future with professional qualifications and development opportunities.

Benefits

Free food when working

50% discount when not working

Outstanding training and development

Earn an extra £5 for early shifts

Qualifications

• Passion for exceptional customer experiences and teamwork.
• Ability to train and coach teams effectively.

Responsibilities

• Support and train teams to deliver outstanding service.
• Ensure smooth running of each shift and operations.

Skills

Customer Service

Team Leadership

Coaching

Communication

Education

High School Diploma

Professional Qualifications (e.g., Apprenticeships)

Job description

Front of House Team Leader, Newcastle upon Tyne

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e44ff818e8f7

Job Views:

7

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Join Our Team as a Front Of House Leader at Pret a Manger!

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team!

We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops. As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly.

But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!

We have the following positions available right now:

Fully flexible - Full-time - Shifts are spread over 5 days from Monday to Sunday. You must be available from 5:00am to 10:00pm.

If you love interacting with people and giving service with a smile, please apply!

We offer:

£13.31 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)*

Free food when you’re working (and a 50% discount when you’re not)

Outstanding training and development (over 85% of our Managers started as Team Members)

• Grow with us and earn professional qualifications: we offer Apprenticeships Level 2
• Earn an extra £5 when you start to work between 3am and 5am**

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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Created on 02/04/2025 by TN United Kingdom