Front of House Team Leader

TN United Kingdom; Ipswich; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks an experienced Front of House Team Leader to inspire and lead a dynamic team at a vibrant pub in Ipswich. This role is pivotal in delivering exceptional guest experiences, ensuring smooth operations, and fostering a welcoming atmosphere. Join a company that values its team and offers exciting rewards, including discounts and healthcare benefits. If you have a passion for hospitality and leadership, this is the perfect opportunity to make a significant impact in a lively environment.

Benefits

25% off food and drink

Discounts across high street retailers

VIP entry to pubs and bars

Corporate discount rates

Healthcare benefits

Early access to earned wages

Qualifications

• Experience in a leadership role within hospitality.
• Ability to motivate and encourage team members.

Responsibilities

• Lead and motivate the Front of House team to enhance guest experiences.
• Maintain smooth operations and a welcoming environment.

Skills

Leadership

Customer Service

Team Motivation

Job description

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We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an amazing guest experience at Plough.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

About us

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. Most of our pubs serve proper pub grub—big, juicy burgers and classic fish and chips are favorites. We pride ourselves on pouring a cracking pint and offering great value, a lively atmosphere, and a memorable pub experience.

The Plough in Ipswich is a traditional city centre pub, ideal for guests to enjoy a quiet drink, a business lunch, or relax after work. It features a large split-level main bar, a separate restaurant, patio, and other seating areas. It’s also popular with football supporters on match days.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs
• Stonegate Xtra Rewards – Discounts across high street retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Wagestream – Early access to earned wages

Requirements

To be considered for the Front of House Team Leader role at Plough, you must be 18 or over, as the role involves the sale of alcohol.

About Stonegate Group

We are the UK's largest operator of pubs, bars, and late-night venues, with well-known brands like Slug and Lettuce, Be At One, and Popworld. Learn more about a career with us at our website.

Equal Opportunities

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please inform us in advance. Contact the Plough directly for support.