Front of House Team Leader

TN United Kingdom; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Front of House Team Leader to enhance guest experiences in a vibrant pub setting. This role involves mentoring a dynamic team, ensuring compliance, and creating a welcoming environment for patrons. With a rich history dating back to 1630, the venue offers a unique blend of traditional British charm and modern hospitality. Join a team that values collaboration and creativity, where your contributions will help craft memorable moments for guests. This is a fantastic opportunity to grow in a supportive atmosphere while enjoying various employee perks.

Benefits

25% off food and drink via MiXR App

Discounts across High Street retailers

VIP entry to Pubs and Bars

David Lloyd Corporate Discount Rates

Vitality Healthcare

Wagestream – Early access to earned wages

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Experience in team leadership and customer service is essential.

Responsibilities

• Support and mentor your team to create an amazing guest experience.
• Ensure compliance and standards are maintained in the manager’s absence.
• Create a welcoming atmosphere for guests.

Skills

Team Leadership

Coaching

Customer Service

Compliance Management

Job description

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Front of House Team Leader, London Borough of Haringey

Location: London Borough of Haringey, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 2302cb6af328

Job Views: 9

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

Location: Ferry Boat Inn

We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.

• Support, coach, and mentor your team
• Support the management team and work together to create and deliver your vision
• Ensure standards and compliance are maintained in the manager’s absence
• Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

About us:

From traditional pubs in the countryside to hidden city gems, we represent all things beautifully British. Our pubs serve the perfect experience, crafted to make moments memorable. Established in 1630 as the River Lea's ferry house, The Ferry Boat is now a traditional pub at the heart of Tottenham. We offer a vast beer garden, a range of drinks including ales, wines, gins, and cocktails, and a food menu with classic British dishes. We host quiz nights, bingo, games nights, and welcome four-legged friends.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and friends
• Stonegate Xtra Rewards – discounts across High Street retailers
• VIP entry to our Pubs and Bars
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Wagestream – Early access to earned wages

At Stonegate Group, we're proud to be the UK's largest operator of pubs, bars, and venues, with brands like Slug & Lettuce, Be At One, and Popworld. For support regarding disabilities during recruitment, please contact Ferry Boat Inn directly.