Front of House Team Leader

Butcombe Brewery; Burford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Butcombe Brewery as a front of house supervisor at The Prince Of Burford, a newly refurbished pub and hotel set in the stunning Cotswolds. Deliver outstanding bar service while supporting a vibrant team in a rewarding, award-winning environment that encourages independence and innovation.

Benefits

Competitive hourly rate

Tips and 75% off food on shift

Access to training and development programs

Employee Assistance Program available 24/7

Team events and rewards

Qualifications

• Experience in hospitality or supervisory role preferred.
• Strong customer service and communication skills.

Responsibilities

• Deliver excellent bar and waiting hospitality.
• Support management team in leading shifts.

Skills

Leadership

Customer Service

Team Collaboration

Job description

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We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others by always striving to be the best we can be.

We are looking for a front of house supervisor to join our team. This role involves delivering excellent bar and waiting hospitality to our customers and supporting our management team in leading a shift.

The Prince Of Burford is a newly refurbished pub and hotel converted from an 18th-century coaching inn, located in beautiful Burford on the north-eastern edge of the Cotswolds.

We have 16 stunning ensuite rooms, including dog-friendly and family-friendly options, offering the ideal base for exploring the Cotswolds AONB, Oxfordshire countryside, and historic Oxford.

Our menu focuses on locally sourced seasonal dishes and exciting takes on pub classics, with a selection of award-winning Butcombe beer, cocktails, and wines behind the bar.

Inside, you'll find cosy interiors and rustic pub charm with original features and relaxed dining spaces for both intimate meals and larger gatherings.

We are very dog-friendly and child-friendly, with a sunny beer garden featuring grassy and decked areas, perfect for al fresco drinking and dining.

Our private dining room is ideal for special occasions, from birthday parties to wedding receptions, business meetings, and conferences.

Located at the entrance to the Cotswolds, we are perfect for a weekend break or staycation, close to attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World, and Burford Garden Company, as well as Cheltenham, Oxford, Cirencester, and Bourton-on-the-Water.

What’s in it for you?

• The chance to work for an award-winning business, recognized at the National Publican Awards for Best Food, Premium Food Offer, and Best Managed Pub Co (2024). You will work with some of the most talented people in the industry.
• Access to Liberation Life, a platform for earning cashback with major retailers and saving on holidays, groceries, gifts, and more.
• The opportunity to work for a diverse, eclectic company and gain experience across various businesses and food offers. We encourage independence and innovation to drive your pub’s success.
• A competitive hourly rate, tips, 75% off food on shift, and possibly accommodation.
• Access to industry-leading training and development through our ‘Pillars of Progression’ programme.
• Support and coaching from our operations team and talented managers.
• Work closely with locally sourced food and drink, including our own award-winning beer!
• Tools and investments to help you excel in your role.
• Team parties, events, training courses, industry rewards, discounts, and benefits, including 50% off food on shift.
• A caring business that supports mental health initiatives like the Burnt Chef Project and offers an Employee Assistance Program available 24/7.