Front of House Team Leader - The Prince of Burford

Butcombe Group; Burford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry seeks a Front of House Supervisor for its newly refurbished pub and hotel. This role offers opportunities in a rewarding environment, focusing on exceptional service and team leadership while delivering outstanding dining experiences.

Benefits

75% off food on shift

Access to discounts and cashback through Liberation Life

Industry-leading training and development

Team parties and events

Support for mental health initiatives

Qualifications

• Experience in bar and waiting service is essential.
• Ability to support management and lead shifts.

Responsibilities

• Deliver exceptional hospitality to guests.
• Support management in leading shifts.

Skills

Hospitality

Team Leadership

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium establishments that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach by always striving to be the best we can be.

We are seeking a Front of House Supervisor to join our team. This role involves delivering exceptional bar and waiting hospitality to our guests and supporting our management team in leading a shift.

The Prince Of Burford is a newly refurbished pub and hotel, converted from an 18th-century coaching inn, located in beautiful Burford on the north-eastern edge of the Cotswolds.

Our accommodation includes 16 stunning ensuite rooms, with options that are dog-friendly and family-friendly, providing an ideal base for exploring the Cotswolds AONB, Oxfordshire countryside, and historic Oxford.

Our menu focuses on locally sourced seasonal dishes and innovative takes on pub classics, complemented by a selection of award-winning Butcombe beers, cocktails, and wines.

Inside, you'll find cosy interiors and rustic charm with original features throughout, offering relaxed dining spaces suitable for both intimate meals and larger gatherings.

We are very dog- and child-friendly, with a sunny beer garden featuring grassy and decked areas, perfect for al fresco drinking and dining.

For special occasions or events, our private dining room is ideal for birthdays, wedding receptions, business meetings, and conferences.

Located at the entrance to the Cotswolds, we are perfect for a weekend break or staycation, close to attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World, and Burford Garden Company, as well as Cheltenham, Oxford, Cirencester, and Bourton-on-the-Water.

What’s in it for you?

• The opportunity to work for an award-winning business, recognized at the National Publican Awards for Best Food and Premium Food Offer and Best Managed Pub Co (2024). Work alongside some of the most talented people in the industry.
• Access to Liberation Life, a platform offering cashback with major retailers, discounts on holidays, groceries, gifts, and more.
• The chance to work in a diverse, eclectic company, gaining experience across various businesses and food offers. We encourage independence and innovation to drive your pub’s success.
• A competitive hourly rate, tips, 75% off food on shift, and potential accommodation.
• Industry-leading training and development through our ‘Pillars of Progression’ programme, with support from our operations team and managers.
• Work with locally sourced, award-winning food and drink, including our own beer.
• Tools and investments in our properties to help you excel.
• Enjoy team parties, events, training, and industry rewards, discounts, and benefits, including 50% off food on shift.
• We care about our team’s well-being, supporting mental health initiatives through the Burnt Chef Project and offering a 24/7 Employee Assistance Program.