Front of House Team Leader

Butcombe Group; Burford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join an award-winning business as a Front of House Supervisor at The Prince Of Burford, a beautifully refurbished pub and hotel. You'll deliver exceptional hospitality, support management, and enjoy a competitive hourly rate with numerous benefits, including training and discounts.

Benefits

75% off food on shift

Industry-leading training and development

Access to discounts on holidays and groceries

Team events and rewards

Employee Assistance Program available 24/7

Qualifications

• Experience in bar and waiting hospitality.
• Ability to support management in leading shifts.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional bar and waiting hospitality to customers.
• Support management team in leading shifts.
• Ensure high standards of service and customer satisfaction.

Skills

Hospitality

Customer Service

Team Leadership

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium establishments that impress our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach from others; always striving to be the best we can be.

About the Role

We are seeking a Front of House Supervisor to join our team. This role involves delivering exceptional bar and waiting hospitality to our customers and supporting our management team in leading a shift.

About The Prince Of Burford

The Prince Of Burford is a recently refurbished pub and hotel, converted from an 18th-century coaching inn, located in beautiful Burford on the north-eastern edge of the Cotswolds.

• 16 stunning ensuite rooms with dog-friendly and family-friendly options, ideal for exploring the Cotswolds AONB, Oxfordshire countryside, and Oxford city.
• Menu focused on locally sourced seasonal dishes and innovative pub classics, with a selection of award-winning Butcombe beer, cocktails, and wines.
• Cosy interiors with rustic charm, original features, and relaxed dining spaces for various occasions.
• Dog-friendly and child-friendly environment, with a sunny beer garden perfect for outdoor drinking and dining.
• Private dining room available for special occasions, from birthday parties to wedding receptions and business events.
• Located at the gateway to the Cotswolds, close to attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, and more.

What’s in it for you?

• Opportunity to work for an award-winning business recognized at the National Publican Awards, including categories like Best Food and Premium Food Offer.
• Access to Liberation Life, a platform offering cashback and discounts on holidays, groceries, and gifts.
• Experience working in a diverse company with the chance to develop and implement your ideas to drive success.
• Competitive hourly rate, tips, 75% off food on shift, and potential accommodation.
• Industry-leading training and development through our ‘Pillars of Progression’ programme.
• Support and coaching from our operations team and experienced managers.
• Work with locally sourced, award-winning produce and beer.
• Tools and investment in our properties to help you succeed.
• Team events, training, rewards, discounts, and benefits, including 50% off food on shift.
• A caring business committed to mental health awareness, supporting initiatives like the Burnt Chef Project, and providing an Employee Assistance Program available 24/7.