Front of House Team Leader

Butcombe Pubs & Inns; Burford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join an award-winning pub as a Front of House Supervisor, providing exceptional hospitality and leading shifts at The Prince of Burford. Be part of a team that values autonomy, supports your growth, and delivers high standards in a picturesque Cotswolds setting.

Benefits

75% off food on shift

Access to employee discounts

Industry-leading training and development

Team events and parties

Support for mental health

Qualifications

• Experience in a hospitality role is beneficial.
• Strong customer service orientation.
• Ability to lead a shift and work in a team.

Responsibilities

• Deliver exceptional bar and waiting hospitality to guests.
• Support the management team in leading the shift.
• Maintain high operational standards.

Skills

Hospitality

Teamwork

Leadership

Customer Service

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium establishments that impress our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach by always striving to be the best.

We are seeking a Front of House Supervisor to join our team. This role involves delivering exceptional bar and waiting hospitality to our guests and supporting the management team in leading a shift.

The Prince Of Burford is a recently refurbished pub and hotel, converted from an 18th-century coaching inn, located in beautiful Burford on the north-eastern edge of the Cotswolds.

We offer 16 stunning ensuite rooms with dog-friendly and family-friendly options, providing an ideal base for exploring the Cotswolds AONB, Oxfordshire countryside, and historic Oxford.

Our menu focuses on locally sourced seasonal dishes and innovative takes on pub classics, complemented by a selection of award-winning Butcombe beers, cocktails, and wines.

Inside, you'll find cosy interiors and rustic charm with original features, along with relaxed dining spaces suitable for both intimate meals and larger gatherings.

We are very dog-friendly and child-friendly, with a sunny beer garden featuring grassy and decked areas—perfect for outdoor drinking and dining.

Our private dining room is ideal for special occasions, from birthday parties to wedding receptions, business meetings, and conferences.

Located at the entrance to the Cotswolds, we are perfect for a weekend break or staycation, close to attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World, and Burford Garden Company, as well as Cheltenham, Oxford, Cirencester, and Bourton-on-the-Water.

What’s in it for you?

• The chance to work for an award-winning business, recognized at the National Publican Awards for Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will work with some of the most talented people in the industry.
• Access to Liberation Life, a platform offering cashback with major retailers, discounts on holidays, groceries, gifts, and more.
• The opportunity to gain experience across a diverse range of businesses and food offers, with a collaborative approach that encourages independence and idea implementation to drive success.
• A competitive hourly rate, tips, and 75% off food on shift. Accommodation may also be available.
• Industry-leading training and development through our 'Pillars of Progression' program.
• Support and coaching from our operations team and experienced managers.
• The chance to work with locally sourced, award-winning produce and our own beer.
• Tools and investments in our properties to help you succeed.
• Team events, parties, training, and industry benefits, including 50% off food on shift.
• A caring business committed to mental health awareness and support, partnering with the Burnt Chef Project and offering a 24/7 Employee Assistance Program.