Front of House Team Leader

Greenhouse Sports Limited; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Front of House Team Leader to elevate guest experiences at a vibrant venue in Bristol. This role is perfect for those who thrive in dynamic environments and enjoy leading teams to success. Your responsibilities will include supporting management, ensuring compliance, and creating an inviting atmosphere for guests. With a focus on great service and a love for social interactions, this position offers the chance to be part of a unique venue known for its craft cocktails and live sports. Join a team that values individuality and creativity, and make your mark in the hospitality industry.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discount rates

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in team leadership and customer service is essential.

Responsibilities

• Support management to create and deliver a vision for guest experience.
• Ensure standards and compliance in the manager’s absence.
• Create a welcoming atmosphere for guests.

Skills

Team Leadership

Customer Service

Coaching and Mentoring

Compliance Management

Job description

Location - Green House

Front of House Team Leader

We are looking for experienced Front of House Team Leaders and supervisors who know how to be great team players and have a real passion to create an amazing guest experience at Green House. Our Front of House Team Leaders support, coach and mentor the team to ensure business success.

Can you…

• Support the management team and work together to create and deliver your vision
• Ensure standards and compliance are continuous in the manager’s absence
• Create a welcoming atmosphere for our guests

To be considered for the Front of House Team Leader position at Green House, you must be 18 or over as the role involves the sale of alcohol.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it's live, it’s on, and we are the place to watch it. The Green House is located on College Green in the heart of Bristol City. It has three bars and a fantastic reputation for craft, cocktails, and live sport. The business trades late on the weekend and has lots of great reasons for guests to visit during the week.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Wagestream – Early access to your earned wages
• Award-winning development programmes

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Green House directly.