Front of House Team Leader

TN United Kingdom; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a bold and award-winning business as a Front of House Supervisor at a charming pub near Bristol. This role is perfect for those who thrive in a vibrant hospitality environment and enjoy delivering exceptional service. You will be part of a team that prides itself on high standards and creating memorable experiences for customers. With opportunities for personal growth and development, as well as a supportive team culture, this position offers a unique chance to make a real impact in a welcoming and fun atmosphere. Be part of a company that values your contributions and invests in your success.

Benefits

Competitive hourly rate

Equal share of tips

Access to training and development

Employee Assistance Program

50% off food on shift

Team events and parties

Support for mental health initiatives

Qualifications

• Experience in front of house roles with a focus on hospitality.
• Ability to lead and support a team effectively.

Responsibilities

• Deliver amazing bar and waiting hospitality to customers.
• Support management in leading shifts and ensuring high standards.

Skills

Hospitality Skills

Team Leadership

Customer Service

Education

High School Diploma

Job description

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We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.

We are looking for a front of house supervisor to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift.

The Bowl is a traditional pub and inn tucked away in the village of Almondsbury, near Bristol. Expect thick stone walls, rustic beams and open fires ready to roar in the winter, and sunny patios for the warmer months, with 12 cosy ensuite bedrooms that will feel like home from home.

On the menu, hearty pub classics sit alongside stunning seasonal dishes, with a cracking selection of award-winning Butcombe beer, local cider and wine behind the bar.

What’s in it for you?

• The chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024).
• Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
• The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development, giving you independence to drive your pub to success and implement your own ideas – the bigger the better!
• A competitive hourly rate plus an equal share of great tips. Accommodation may also be available.
• Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
• We offer additional support and coaching from our operations team and talented managers.
• You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer!
• We will back with you the tools you need to do a great job and have invested significantly in our properties.
• The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
• A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.