Front of House Team Leader

Slug & Lettuce - Stonegate Group; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at an established venue known for its vibrant atmosphere and exceptional service. As a Front of House Team Leader, you'll play a crucial role in creating memorable experiences for guests while leading a passionate team. Your leadership will help maintain high operational standards and a welcoming environment. With opportunities for personal development and a variety of perks, this role is perfect for those looking to make a significant impact in the hospitality industry. Embrace the chance to work in a lively setting where teamwork and fun are at the heart of everything we do.

Benefits

25% off food and drinks

Discounts across high street retailers

VIP entry to pubs and bars

Hotel Discounts

Flexible working arrangements

Corporate Discount Rates

Discounted Dental Insurance

Early access to earned wages

Award-winning development programs

Qualifications

• Experience in a leadership role within hospitality.
• Ability to foster a welcoming environment for guests.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and guest satisfaction.

Skills

Team Leadership

Customer Service

Operational Management

Job description

Location - Slug And Lettuce

Front of House Team Leader

We are seeking an experienced Front of House Team Leader to lead, motivate, and encourage our team to deliver an exceptional guest experience at Slug And Lettuce.

Can you…

1. Work alongside the management team to realize our shared vision.

2. Help maintain smooth operations and consistency.

3. Foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where delicious food meets all-time cocktail sensations. We’re committed to creating memorable moments, serving energy and togetherness. Our team is what makes it all possible. We welcome confident, inclusive, and fun-loving individuals who can make S&L the place to be. Slug & Lettuce, Harborne, is located on Harborne High Street, Birmingham, featuring a beautiful outdoor space. We offer a variety of experiences, including Bottomless Brunch, Afternoon Tea, Cocktail Masterclasses, and our famous 2-4-1 cocktails.

What’s in It for You?

• Reward Card via the MiXR App – 25% off food and drinks for you and your friends across our managed pubs
• Stonegate Xtra Rewards – discounts across high street retailers
• VIP entry to our pubs and bars
• Stonegate Hotel Discounts
• Flexible working arrangements
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Wagestream – early access to earned wages
• Award-winning development programs

To be considered for this role, you must be 18 or over, as it involves the sale of alcohol.

At Stonegate Group, we pride ourselves on being the UK’s largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us at www.stonegatecareers.co.uk.

If you require reasonable adjustments during the recruitment process due to a disability as outlined by the Equality Act 2010, please contact us in advance to arrange support or accommodations.

Job Reference: SH1307872BirFOHTL