Front of House Team Leader

TN United Kingdom; Aberystwyth; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading pub in Aberystwyth seeks an experienced Front of House Team Leader to inspire the team and enhance guest experiences. You will work closely with management to ensure smooth operations while creating a welcoming atmosphere for all patrons. This role offers exciting opportunities in a vibrant environment with various events and activities.

Benefits

25% off food and drink for you and friends

Discounts across high street retailers

VIP entry to pubs and bars

Corporate Discount Rates

Early access to earned wages

Qualifications

• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead, motivate, and encourage the team for guest experience.
• Maintain smooth operations and consistency.
• Foster a warm and welcoming environment.

Skills

Leadership

Motivation

Teamwork

Job description

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We are looking for an experienced Front of House Team Leader

who can lead, motivate, and encourage the wider team to deliver an amazing guest experience at The White Horse.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

About us

Each pub has its own story, character, and loyal locals, but they all share a welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. We serve up real value, a great atmosphere, and a pub experience worth every penny.

The White Horse is a friendly pub in the heart of Aberystwyth, offering delicious food, great drinks, and unforgettable experiences. We are dog, family, and LGBTQ+ friendly. We host entertaining events such as Retro Party nights, virtual pub quizzes, LGBTQ & Drag nights, and TTRPG. We also show all major sporting events and pay-per-view.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and friends across our pubs
• Stonegate Xtra Rewards – discounts across high street retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Wagestream – early access to earned wages

To be considered for the role, you must be 18 or over, as the position involves the sale of alcohol.

At Stonegate Group, we are the UK's largest pub, bar, and late-night venue operator, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about a career with us.

If you require reasonable adjustments during the recruitment process due to a disability, please contact The White Horse in advance to arrange support or accommodations.