FOH Supervisor

TN United Kingdom; Swansea; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Front of House Supervisor who is passionate about exceptional customer service and leading a vibrant team. In this role, you will oversee front-of-house operations, ensuring top-notch service and a welcoming atmosphere. This position offers exciting benefits, including significant discounts, flexible working options, and opportunities for career advancement. Join us in creating memorable dining experiences and making a positive impact on our guests and team members alike.

Benefits

50% off total bill for you and 5 friends

Exclusive discounts on retailers

20% off at Carluccio’s retail gift shop

Free mortgage advice

Access to earnings anytime

Healthcare Cashplan

Referral rewards

Career advancement opportunities

Flexible scheduling options

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Strong organizational abilities and attention to detail.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Problem Solving

Job description

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Ready to Lead the Front Lines? Become Our Next Front of
House Supervisor!

Are you passionate about providing exceptional customer
service and creating memorable dining experiences? Do you thrive in a
fast-paced, vibrant environment and love leading a team? Slim Chickens is
searching for a dynamic Front of House Supervisor to join our growing family!

Why Slim Chickens?

At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe.
We’re on a mission to serve up the best chicken around, and as we expand, we
need a Front of House Supervisor who shares our passion for excellence.

What You’ll Be Doing:

• Supervising and
  coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring,
  and motivating the front-of-house team to deliver outstanding customer
  experiences.
• Ensuring the
  highest standards of customer service, cleanliness, and presentation.
• Managing guest
  relations, handling any issues, and ensuring customer satisfaction.
• Assisting with
  staff training and development to uphold our brand standards.
• Supporting the
  management team in driving sales and achieving business goals.
• Creating a
  welcoming and positive atmosphere where both staff and guests thrive.

What We’re Looking For:

• Proven experience
  in a supervisory role within a restaurant or similar fast-paced environment.
• A natural leader
  with the ability to inspire and guide a team.
• A passion for
  hospitality and delivering top-notch service.
• Excellent
  communication and interpersonal skills.
• Strong organisational
  abilities and attention to detail.
• Ability to stay
  calm and efficient under pressure.
• Flexibility to work
  various shifts, including weekends and bank holidays.

Why You’ll Love It
Here: We’re offering more than just a role; we’re offering a rewarding
career path with exciting benefits:

• Feast on Savings: Enjoy
  50% off your total bill for you and 5 friends across all our
  brands—because great food is meant to be shared!
• Exclusive Discounts: Access
  special offers on thousands of online and high-street retailers, plus
  restaurants, through our BRG Spark App.
• Stock Up on Favourites:
  Get 20% off at Carluccio’s retail gift shop & deli.
• Secure Your Future: Benefit
  from free mortgage advice and access to our Financial & Wellbeing
  Centre.
• Access Your Pay
  Anytime: With Wage Stream, you can tap into your earnings whenever you
  need them.
• Stay Well: Take
  advantage of our Healthcare Cashplan and Employee Assistance Programme
  (EAP).
• Referral Rewards: Earn
  bonuses by referring friends to join our team.
• Career Advancement: Enjoy
  excellent opportunities for growth and development within our diverse
  brand portfolio.
• Flexible Working: Find
  a work-life balance with flexible scheduling options.

If you’re ready to lead the front of house, support a
fantastic team, and help create an unforgettable experience for our guests, Slim
Chickens is where you need to be!

Apply Today – Let’s Make Chicken History Together!

Boparan Restaurant Group (BRG) is agrowing hospitality groupcommitted to our goal of striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

At BRG, we live by our core values:
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.