Front of House Supervisor - Hospitality Leader in the Mess

Aramark; Arbroath; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

On-site parking

Discounted gym membership

Employee Benefits app

Life assurance and pension

Career progression

Résumé du poste

Aramark in Arbroath is seeking a Front of House Supervisor to lead front-of-house operations in a busy military mess environment, ensuring exceptional service for customers and guests.

You'll supervise breakfast, lunch, dinner services, motivate the team, organise events, handle queries, maintain standards, and support health and safety and company procedures. On-site parking and pension available.

Qualifications

• Previous supervisory or hospitality experience is desirable.
• Strong customer service and communication skills.
• Ability to lead and motivate a team.
• Organised and proactive approach to work.
• Ability to work across a variety of shifts.
• Professional and positive attitude.
• Commitment to delivering excellent customer experiences.

Responsabilités

• Supervising the day-to-day operation of the Mess, including breakfast, lunch, and dinner services.
• Leading, motivating, and supporting the front-of-house team.
• Organising hospitality functions, formal dinners, and special events.
• Assisting the Manager with training, development, and supervisory duties.
• Handling customer queries and resolving complaints professionally.
• Ensuring smooth delivery of all front-of-house activities.
• Maintaining high standards of customer service and presentation.
• Supporting compliance with food safety, health & safety, and company procedures.

Connaissances

Customer service

Team leadership

Communication

Flexibility

Description du poste

Aramark in Arbroath is seeking a Front of House Supervisor to lead front-of-house operations in a busy military mess environment, ensuring exceptional service for customers and guests.

You'll supervise breakfast, lunch, dinner services, motivate the team, organise events, handle queries, maintain standards, and support health and safety and company procedures. On-site parking and pension available.