Front of House Supervisor — Hospitality Leader

The Black Swan Inn; Helmsley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid Breaks

50% off food

Job summary

The Inn Collection Group are recruiting a Front of House Supervisor for The Black Swan Inn in Helmsley. You’ll be the first smile welcoming guests and a vital part of delivering a warm, memorable guest experience from start to finish.

Working closely with the Assistant Manager, you’ll lead by example, support the team and help create a lively, guest-focused atmosphere. A passion for exceptional service is essential.

Qualifications

• Experience in front-of-house management preferred.
• Ability to lead and motivate a team.

Responsibilities

• Greeting guests and overseeing service to ensure a warm welcome.
• Stepping in to resolve challenges and ensure smooth operations.
• Guide and support the team to create a positive atmosphere for guests and staff.

Skills

Customer service

Team leadership

Communication

Job description

The Inn Collection Group are recruiting a Front of House Supervisor for The Black Swan Inn in Helmsley. You’ll be the first smile welcoming guests and a vital part of delivering a warm, memorable guest experience from start to finish.

Working closely with the Assistant Manager, you’ll lead by example, support the team and help create a lively, guest-focused atmosphere. A passion for exceptional service is essential.