Front of House: Guest Experience Hero at Historic Pub

The Inn Collection Group; Helmsley; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid breaks

50% off food at inns

Job summary

The Inn Collection Group’s Black Swan in Helmsley is seeking a Front of House team member to welcome guests with warmth and professionalism. You will help create a memorable dining and pub experience through attentive service and a positive attitude.

As part of our award-winning team, you’ll greet guests, take orders, serve dishes and drinks, and help guests enjoy their visit. A lively, customer-focused environment awaits, with opportunities for development within the group.

Qualifications

• Front of House experience in hospitality is desirable.
• Ability to greet guests and provide attentive service.
• Comfort with a fast-paced service environment.

Responsibilities

• Greet guests and ensure a warm, memorable welcome.
• Take orders and serve dishes and drinks from the kitchen and bar.
• Recommend drinks and menu items from our selection to guests.
• Contribute to a lively, friendly atmosphere that guests love.

Skills

Customer service

Hospitality

Team player

Positive attitude

Job description

The Inn Collection Group’s Black Swan in Helmsley is seeking a Front of House team member to welcome guests with warmth and professionalism. You will help create a memorable dining and pub experience through attentive service and a positive attitude.

As part of our award-winning team, you’ll greet guests, take orders, serve dishes and drinks, and help guests enjoy their visit. A lively, customer-focused environment awaits, with opportunities for development within the group.