Front of House Supervisor

TN United Kingdom; Milton Keynes; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in hospitality seeks a passionate Front of House Supervisor to enhance customer experiences at a charming country pub. This role involves leading a dedicated team to ensure exceptional service, managing the customer journey, and maintaining high standards in a fast-paced environment. With a focus on food and beverage excellence, this position offers the chance to develop your career while enjoying a supportive team culture. Join a vibrant workplace that values your contributions and offers great prospects for growth.

Benefits

Competitive hourly salary

28 days holiday

Company Pension scheme

Retail and Beer discounts

Refer a friend Bonus

Meals on duty

Employee assistance programme

Benefits portal

Career development programme

Fun culture surrounded by a supportive team

Qualifications

• Previous leadership experience in a hospitality or customer-facing environment.
• Ability to deliver excellent customer service in a fast-paced environment.

Responsibilities

• Lead the team in delivering exceptional customer experiences.
• Ensure accurate orders and payments while working closely with kitchen staff.

Skills

Leadership in hospitality

Customer service

Teamwork

Food and beverage knowledge

Job description

Social network you want to login/join with:

Front of House Supervisor, Milton Keynes

Client:

Wells & Co

Location:

Milton Keynes, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

cf3f82a2b570

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

The Swan Inn is a beautiful 13th century thatched country pub & restaurant, which has undoubtedly changed over the years, yet retains a wealth of original features & oozes a rustic, rural charm. (Just remember to duck when entering!) Our orchard beer garden is ready for summer & is the jewel in our crown.

We will offer you a great package including:

• Competitive hourly salary & bonus
• 28 days holiday
• Company Pension scheme
• Retail and Beer discounts
• Refer a friend Bonus
• Meals on duty
• Employee assistance programme
• Benefits portal
• Career development programme
• Fun culture surrounded by a supportive team
• Great working environment and great prospects!

Your role as FOH Supervisor:

We are looking for talented, motivated and passionate Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Supervisor duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive leader

You will need to demonstrate:

• Previous Leadership experience in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and your teams