Front of House Supervisor - New Opening

TN United Kingdom; Hitchin; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits you at a new opening in Hitchin, where you'll become a vital part of a successful restaurant group. As a Front of House Supervisor, you'll lead a dedicated team, ensuring every customer enjoys their experience. This role demands a detail-oriented individual who thrives in a fast-paced environment, with a passion for hospitality and a drive to overcome challenges. Join a vibrant setting that values its staff and offers numerous benefits, including discounts, holiday time, and opportunities for personal growth. If you're ready to take on this rewarding challenge, we want to hear from you!

Benefits

Tips shared equally across the team

Staff food on every shift

50% discount on food

28 days holiday (pro rata)

Competitions and incentives

Christmas and Boxing Day off

Staff parties

Support via the Licenced Trade Charity

Company pension scheme

Opportunities for personal development

Qualifications

• Experience in supervisory roles within the hospitality sector.
• Strong literacy skills for reporting and KPI management.

Responsibilities

• Lead the front-of-house team to ensure excellent service.
• Maintain high standards and a positive atmosphere for customers.

Skills

Supervisory Experience

Hospitality Passion

Communication Skills

Attention to Detail

Self-Motivation

Job description

Front of House Supervisor - New Opening, Hitchin

Client:

Location:

Hitchin, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a0916f749730

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are special places, and what makes them so are the brilliant people who run them. As Supervisor, you'll support the management team to maintain that brilliance, delivering 14 great shifts with the team to ensure every customer leaves happy—thanks to your supervision.

It's all about the bustle. You'll lead from the front, setting a high pace for the team so everyone delivers on time, every time. You're detail-oriented, never settle for second best, and aim for your Lounge to be the go-to spot for the local community. This role is challenging but rewarding if you have what it takes.

The Benefits:

• Tips shared equally across the team based on hours worked
• Staff food on every shift, regardless of hours worked
• 50% discount on food across three brands from day one
• 28 days holiday (including Bank Holidays), pro rata
• Competitions and incentives, including trips
• Christmas and Boxing Day off
• Staff parties like Loungefest
• Support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Opportunities for personal development and career growth

What You'll Bring:

• Experience as a Supervisor, Team Leader, or an experienced front-of-house team member aiming for management, with background in restaurants, bars, cafes, or coffee shops
• Experience working in a bar environment with food and drink service
• A passion for hospitality
• Drive and resilience in overcoming challenges
• Strong literacy skills and attention to detail for reporting KPIs
• Excellent communication skills to build rapport and trust
• Self-motivated, able to work at pace with minimal supervision under pressure
• Knowledge of sales building, forecasting, HR, recruitment, and NPS best practices

If you'd like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.