Front Of House - Southampton

Catch 22; Fareham; On-site; GBP 17,000 - 21,000; Part time

Job summary

Catch 22 is seeking a Welcome Host / Front of House Coordinator to provide temporary cover at a professional site in the PO15 area. The role involves delivering a warm, professional welcome to occupiers, visitors and contractors, supporting tenant experience and engagement.

Training and cover dates are scheduled (training 15th-16th October, 9:00am–12:00pm; cover 19th October–16th November). Working hours are 12:00pm–6:00pm, pay £12.71 per hour.

Qualifications

• Front of House or hospitality experience in reception.
• Excellent customer service and communication skills.
• Professional, well-presented and approachable.

Responsibilities

• Delivering an exceptional front-of-house and welcome service.
• Building positive relationships with occupiers and regular visitors.
• Supporting tenant engagement and community activities.
• Assisting with events and wellbeing initiatives.
• Liaising professionally with visitors, contractors and building teams.
• Supporting tenant communications and engagement.
• Promoting building activities and helping create a welcoming environment.
• Providing general building operations and front-of-house support.

Skills

Front of House experience

Reception experience

Customer service

Hospitality experience

Job description

Location: PO15 7JZ
Temporary Cover | £12.71 per hour
Hours: 12:00pm – 6:00pm

Catch 22 are looking for a professional, personable and customer-focused Welcome Host / Front of House Coordinator to provide temporary cover at a professional commercial site in the PO15 7JZ area.

This is a great opportunity for someone with strong reception, hospitality or front-of-house experience who enjoys creating an excellent first impression and delivering a high standard of service to occupiers and visitors.

Training & Initial Cover Dates

• Training: 15th & 16th October, 9:00am – 12:00pm
• Cover: 19th October – 16th November
• Working hours: 12:00pm – 6:00pm
• Pay rate: £12.71 per hour

The Role

You will provide a warm, professional welcome to occupiers, visitors and contractors while supporting the overall tenant experience within the building.

Duties will include:

• Delivering an exceptional front-of-house and welcome service
• Building positive relationships with occupiers and regular visitors
• Supporting tenant engagement and community activities
• Assisting with events and wellbeing initiatives
• Liaising professionally with visitors, contractors and building teams
• Supporting tenant communications and engagement
• Promoting building activities and helping create a welcoming environment
• Providing general building operations and front-of-house support

What We're Looking For

• Previous Front of House, Reception, Welcome Host or Hospitality experience
• Excellent customer service and communication skills
• Professional, well-presented and approachable
• Confident dealing with occupiers, visitors and contractors
• Strong organisation and attention to detail
• Reliable and flexible
• Must be available for the training dates and full cover period