Front of House Security Officer – Fitzrovia

Unitrust Protection Services; Greater London; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Virtual GP 24/7

Employee Assistance Programme

Group Life Assurance

Workplace Pension

Cycle to Work Scheme

Tech Scheme

Long Service Awards

Job summary

Unitrust Protection Services in London is recruiting a Front of House Officer to deliver a best-in-class client experience on a prestigious contract in Fitzrovia. You will own front-of-house security, meet and greet entrants, and support incident management while ensuring safety and a smooth client journey.

The role requires smart, enthusiastic security professionals with strong communication, self-confidence, and competency with writing clear reports.

Qualifications

• SIA license in Security Guarding or Door Supervisor required.
• Smart, enthusiastic security professionals with strong communication.
• Computer literacy and ability to produce clear communications.

Responsibilities

• Provide a best-in-class front of house experience as part of the security team.
• Greet entrants and monitor access to the building.
• Ensure smooth customer journey while safeguarding people on site.
• Communicate effectively with stakeholders and maintain records.
• Assist with incident management and relevant paperwork.
• Stay vigilant to detect threats and apply mitigations.
• Follow site SOPs and risk assessments.
• Collaborate with client/partner teams to ensure top delivery across building operations.
• Fulfill reasonable requests from client or Unitrust management.
• Maintain immaculate dress and manner at all times.

Skills

SIA License

Customer service

Communication

Job description

Unitrust Protection Services in London is recruiting a Front of House Officer to deliver a best-in-class client experience on a prestigious contract in Fitzrovia. You will own front-of-house security, meet and greet entrants, and support incident management while ensuring safety and a smooth client journey.

The role requires smart, enthusiastic security professionals with strong communication, self-confidence, and competency with writing clear reports.