Luxury Front-of-House Security Concierge

Portal Security Ltd; Greater London; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

£16.85 per hour

Company pension

Retail discounts

Dynamic five-star working environment

Job summary

Portal Security Ltd in London, ENG, GB is hiring a Front of House Security Officer for a prestigious commercial address in the heart of the financial district near Bank Station. This on-site, full-time role offers a competitive hourly rate and clear career growth.

You will greet visitors, manage access, and support clients with discretion and professionalism. A valid SIA Licence is essential, along with a proven front-of-house or corporate hospitality background and strong IT and communication

Qualifications

• Valid SIA Licence.
• Experience in front-of-house, reception, or corporate hospitality roles.
• Demonstrable 5-year employment history for vetting (BS7858).
• IT literacy (Microsoft Office and visitor management systems).

Responsibilities

• Delivering a five-star "meet and greet" service, creating a positive first impression for all guests and occupiers
• Providing clear directions, assistance, and reassurance to visitors in a customer-focused, approachable manner
• Managing visitor access and passes, ensuring the process is seamless and professional
• Maintaining an impeccable front-of-house presence, setting the tone for the building’s high standards
• Supporting the client and occupiers with a blend of service and security awareness
• Handling enquiries and communication via telephone, email, and radios with courtesy and efficiency
• Carrying out lobby and building patrols to ensure a safe, welcoming, and well-presented environment

Skills

SIA Licence

Front-of-House

Reception

Customer service

Interpersonal skills

IT literacy

Visitor management

Education

BS7858 Vetting

Job description

Portal Security Ltd in London, ENG, GB is hiring a Front of House Security Officer for a prestigious commercial address in the heart of the financial district near Bank Station. This on-site, full-time role offers a competitive hourly rate and clear career growth.

You will greet visitors, manage access, and support clients with discretion and professionalism. A valid SIA Licence is essential, along with a proven front-of-house or corporate hospitality background and strong IT and communication