Security & Concierge Officer – Central London

Unitrust Protection Services; Willenhall; On-site; GBP 19,000 - 22,000; Full time

Job summary

UniTrust Protection Services in London is seeking a security professional to safeguard people, premises and property while protecting the client’s reputation. Your role centers on delivering an exceptional customer journey for staff and visitors, becoming fluent in UniTrust security practices, and contributing to a well-drilled security operation.

You will work with on-site management, cleaning, maintenance and construction staff to maintain a welcoming, safe environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage reception duties and interact with tenants, contractors and visitors.
• Exceptional customer service skills.

Responsibilities

• Deliver outstanding customer service to staff and visitors.
• Engage with client/tenants and demonstrate commitment.
• Ensure the environment and service are excellent and exceed expectations.
• Be flexible and adaptable to all tasks and challenges.
• Be accountable and own tasks allocated.
• Escalate building faults to the helpdesk.
• Maintain clear, courteous and respectful communication in all contacts.
• Protect confidentiality for clients, tenants and service providers.

Skills

Excellent communication

Reception duties

Customer service

Reliability & punctuality

MS Office proficiency

Tools

Microsoft Office

Job description

UniTrust Protection Services in London is seeking a security professional to safeguard people, premises and property while protecting the client’s reputation. Your role centers on delivering an exceptional customer journey for staff and visitors, becoming fluent in UniTrust security practices, and contributing to a well-drilled security operation.

You will work with on-site management, cleaning, maintenance and construction staff to maintain a welcoming, safe environment.