Front of House Security Officer

Apleona GmbH; Manchester; Hybride; GBP 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Overtime Rates

Holiday Days

Uniform provided

Employee discounts via Reward Gateway

Cycle to work scheme

Access to a virtual GP and health &amp

Résumé du poste

Apleona GmbH is seeking a Front of House Officer at the Worsley site to deliver excellent customer service, safety and security for visitors and staff. You will be the public face, engaging with guests and staff while performing patrols and following safety procedures to keep the site compliant.

You will monitor radios, report incidents, and support the management team in service delivery. The role includes minor PPMs such as fire alarm testing and L8 temperature checks, with a focus on

Qualifications

• SIA frontline guarding licence is required.
• CCTV SIA licence is desirable.
• Experience managing multiple site visitors, particularly contractors.
• Attention to detail and vigilance.
• Excellent communication and customer service skills.
• Experience in a multi-site FM environment.

Responsabilités

• Carry out regular patrols and ensure site safety and security.
• Manage incidents and maintain detailed records for compliance.
• Maintain continuous monitoring of site radio systems and liaise with management on service delivery.
• Perform minor PPMs including fire alarm testing and L8 temperature checks; report fabric faults and track progress to completion.

Connaissances

SIA frontline guarding licence

CCTV SIA licence

Excellent communication and customer‑f

Description du poste

Front of House Officer

Location – Worsley, M28 3GU

Hours – Monday – Friday, 8:00am – 17:00pm

• £14.50 per hour
• Overtime Rates
• Holiday Days
• Uniform provided
• Employee discounts via Reward Gateway
• Cycle to work scheme
• Access to a virtual GP and health & wellbeing app

We're currently looking to recruit a Front of House Officer to ensure exemplary standards of customer service, safety and security are provided to the client and visitors to the site at all times. As the public face of the site, we're looking for someone you will act with professionalism at all times; a can-do attitude is essential in this highly influential role.

In this role you will readily interact with all visitors/tenants within the building, delivering a first-class service and continuously looking for opportunities to proactively be of assistance to visitors and staff on site. You will be responsible for carrying out regular patrols, ensuring that it is safe for all visitors and tenants. Supported by our safety procedures, you'll make sure that all incidents on site are managed properly and that detailed records are maintained to help keep us compliant. In this role you will maintain continuous monitoring of site radio systems and provide regular liaison with the management team on all aspects of service delivery.

In addition, this role will include the responsibility of carrying out minor PPMs to include fire alarm testing, and L8 temperature checks, you will also report any building and fabric faults, tracking progress through to completion.

As an Apleona Front of House Officer, we're looking for:

• SIA frontline guarding licence
• CCTV SIA licence (desirable)
• Previous experience managing multiple site visitors, particularly managing contractors
• Vigilance with attention to detail
• Excellent communication and customer service skills
• Previous experience of working as part of a team in a multi-site FM environment

In return, we'll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of the team.

Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.