Receptionist/Front of House Assistant

Morgan Spencer Recruitment; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

Morgan Spencer Limited in London is recruiting a polished Reception / Front of House Assistant to join the Front of House team across two Central London offices. You will manage reception, meeting rooms, and hospitality services, delivering an exceptional first impression for visitors and clients.

The role requires corporate front-of-house or luxury hospitality experience, superb communication, and a proactive, hands-on approach.

Qualifications

• Previous Corporate Reception/Front of House or 5 star Hospitality experience
• Excellent communication and interpersonal skills
• A professional and confident telephone manner
• Strong organisational skills and attention to detail
• Experience using Microsoft Teams, Outlook and meeting room booking systems
• A proactive, flexible and hands-on approach
• The ability to remain calm and professional under pressure
• Excellent personal presentation

Responsibilities

• Meeting and greeting clients, visitors and staff
• Managing incoming calls via Microsoft Teams switchboard
• Coordinating meeting room bookings and schedules
• Preparing meeting rooms and supporting hybrid meetings
• Organising refreshments for client and internal meetings
• Assisting with hospitality and events
• Setting up and troubleshooting AV equipment
• Providing administrative support to the Front of House function
• Processing invoices and maintaining accurate records
• Supporting colleagues and visitors with office facilities
• Maintaining high standards of presentation and service delivery at all times

Skills

Corporate Reception

Hospitality

Client Services

Communication skills

Microsoft Teams

Organisational skills

Telephone etiquette

Tools

Outlook

Meeting room booking systems

AV equipment

Job description

Our client, a prestigious professional services firm, is looking for a polished and personable Reception / Front of House Assistant to join their Front of House team.

This is an excellent opportunity for someone with previous 5 star/Corporate Reception, Hospitality or Client Services experience who enjoys creating exceptional first impressions and delivering a seamless experience for visitors, clients and colleagues alike.

The Role

As a key member of the Front of House team, you will be responsible for ensuring the smooth running of reception, meeting rooms and hospitality services across two Central London office locations.

Key Responsibilities

• Meeting and greeting clients, visitors and staff
• Managing incoming calls via Microsoft Teams switchboard
• Coordinating meeting room bookings and schedules
• Preparing meeting rooms and supporting hybrid meetings
• Organising refreshments for client and internal meetings
• Assisting with hospitality and events
• Setting up and troubleshooting AV equipment
• Providing administrative support to the Front of House function
• Processing invoices and maintaining accurate records
• Supporting colleagues and visitors with office facilities
• Maintaining high standards of presentation and service delivery at all times

About You

To be successful in this role, you will have:

• Previous Corportate Reception/Front of House or 5 star Hospitality experience
• Excellent communication and interpersonal skills
• A professional and confident telephone manner
• Strong organisational skills and attention to detail
• Experience using Microsoft Teams, Outlook and meeting room booking systems
• A proactive, flexible and hands-on approach
• The ability to remain calm and professional under pressure
• Excellent personal presentation

What's on Offer?

• Salary of £35,000
• Opportunity to join a highly regarded professional services environment
• Collaborative and supportive team culture
• Varied and fast-paced role with extensive client interaction
• Exposure to events, hospitality and workplace services
• Long-term career opportunity within a successful organisation

Confidentiality & GDPR:

All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.

Morgan Spencer Limited, registered in England & Wales No: 4254114