Front of House Concierge VA2950

Anabas (UK 2) Ltd; Greater London; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

28 days holiday incl. BH

Employee Assistance Programme

Aviva Digi Care

Recommend a friend scheme

Job summary

Anabas Welcome, the premium front of house division of Anabas, is seeking a Security Concierge VA2950 to perform reception and security duties for a London client. The role involves greeting visitors, verifying credentials, and ensuring access control in a high-standard environment.

The successful candidate will have concierge experience, a solid understanding of visitor management, and be proficient with Microsoft Outlook and Teams.

Qualifications

• Experience in concierge or front-of-house roles in corporate or hospitality settings.
• Awareness of workplace security, access control and confidentiality.
• Understanding of visitor management principles and customer service.
• Willingness to learn company-specific security procedures.

Responsibilities

• Maintain a professional, visible and welcoming front of house presence on the trading floor.
• Meet and greet visitors and guests in a professional manner.
• Confirm identity and purpose of visitors and authorise access.
• Ensure visitors comply with building and visitor procedures.
• Escort visitors to designated areas and monitor access.
• Challenge non-compliant individuals professionally and escalate as needed.
• Liaise with Facilities and security teams; manage arrivals and meetings via Outlook/Teams.
• Provide general administrative and front-of-house support and assist in health, safety and security procedures.

Skills

Concierge experience

Customer service

Visitor management

Security awareness

MS Outlook

MS Teams

Education

BS7858 vetting

SIA licence (in-date)

Tools

Microsoft Outlook

Microsoft Teams

Job description

Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

We are currently seeking to employ an experienced Security Concierge VA2950 to carry out reception and security duties to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients based in London.

A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.

Hours and Salary

Full time working Monday-Friday, 10:00am-1400pm, 20 hours per week.

Permanent role at £17,027 per annum.

The closing date for new applications will be the 22nd October 2026.

Benefits include:-

• 28 days holiday per year inc. Bank Holidays.
• Employee Assistance Programme.
• Aviva Digi Care
• Recommend a friend scheme.

Your responsibilities will include:

• Maintain a professional, visible and welcoming front of house presence on the trading floor.
• Meet and greet all visitors, clients and guests in a professional and courteous manner.
• Confirm the identity and purpose of visitors and ensure they are appropriately authorised before granting access.
• Ensure all visitors comply with the building and LME’s visitor management and security procedures.
• Escort visitors to the designated gallery area and ensure they remain within authorised areas.
• Confidently and professionally challenge visitors, contractors or staff who are not following the agreed access, security or trading floor rules.
• Escalate any concerns, incidents or persistent non-compliance to the Facilities team.
• Maintain a high level of professional conduct when dealing with challenging or difficult situations.
• Liaise with internal teams and relevant building/security personnel where required.
• Manage visitor arrivals, appointments and meeting arrangements using Microsoft Outlook and Teams.
• Provide general administrative and front of house support where required.
• Support emergency procedures and follow all relevant health, safety, fire and security requirements.
• Report any security concerns, suspicious activity, incidents, defects or hazards promptly.

You will have:

• Concierge experience in a corporate office, residential or hospitality setting
• Good understanding of customer service and visitor management principles
• Awareness of the importance of workplace security, access control and confidentiality
• Experience using Microsoft Outlook and Teams
• A willingness to learn company-specific security, access and visitor procedures.

BS7858 vettnig will be required for this role

Concierge experience in a corporate office or hospitality setting and an in date SIA licence.