Front of House Receptionist - Professional, Calm Multitasker

OCS; Lincoln; On-site; GBP 21,000 - 27,000; Full time

Job summary

OCS UK & Ireland is seeking a capable Front of House / Receptionist to join the team in Lincoln. You will handle calls, greet visitors, log and manage appointments, and support meeting room bookings and general admin tasks. The role requires IT literacy and a proactive, customer-focused attitude.

You will contribute to a professional image, manage access and security, and provide back-up admin support while maintaining tidy reception areas and efficient post handling.

Qualifications

• Experience working in a reception/front-of-house environment.
• Ability to manage multi-tasking at a busy front desk.
• Proficiency in MS Word, Excel and basic database use.

Responsibilities

• Answering phone calls in a professional manner.
• Taking messages with time, date, caller details and reason, and passing promptly.
• Greeting visitors and contractors, logging details, ensuring appointments and accompaniment.
• Assist with meeting room bookings and general office duties.
• Maintain a clear desk and tidiness in the reception area.
• Operate processes for staff/visitor access and security.
• Support with post collection/delivery and inventory control.
• Handle basic IT tasks and assist colleagues as needed.

Skills

Excellent telephone manner

Good communication skills

Smart, presentable appearance

Use of own initiative

Personable, approachable and team work

Extensive reception experience

Good switchboard skills

Well organised / prioritisation

Good IT skills (Word, Excel, Lotus)

Job description

OCS UK & Ireland is seeking a capable Front of House / Receptionist to join the team in Lincoln. You will handle calls, greet visitors, log and manage appointments, and support meeting room bookings and general admin tasks. The role requires IT literacy and a proactive, customer-focused attitude.

You will contribute to a professional image, manage access and security, and provide back-up admin support while maintaining tidy reception areas and efficient post handling.