Dynamic Front of House Receptionist — Facilities & Guest Services

OCS; United Kingdom; Remote; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a proactive Front of House receptionist to join the team at Manchester Arndale. You will greet visitors, answer calls, log visitor details, and support meeting room bookings while maintaining a professional image and ensuring smooth reception operations.

The role requires an SIA license or eligibility, strong communication skills, and IT literacy. You will support daily FOH tasks, adapt to changing needs, and provide general admin assistance as needed.

Qualifications

• SIA license required or in possession
• Extensive reception experience is preferred
• Excellent telephone manner and clear communication
• IT literate with basic spreadsheet and word processing skills
• Ability to multitask and work effectively in a team environment
• Smart, presentable appearance and use of initiative

Responsibilities

• Answering phone calls in a professional manner
• Announce callers and take messages with details
• Greet visitors and contractors; log names and details
• Assist FOH team to meet contractual requirements
• Manage meeting room bookings and reception duties
• Provide back-up administration support as needed
• Maintain desk area and housekeeping in the reception
• Interact with colleagues to prioritise work and ensure feedback is followed up
• Oversee day-to-day inventory and stock control
• Load/unload deliveries if required and safe to do so
• Respond to environmental system alarms and post distribution across site
• Assist with general office tasks and express requests from FOH Supervisor/Contracts Manager/Client

Skills

SIA License

Reception experience

Excellent telephone manner

IT literacy

Multitasking

Tools

Word

Excel

Lotus Notes

Job description

OCS UK & Ireland is seeking a proactive Front of House receptionist to join the team at Manchester Arndale. You will greet visitors, answer calls, log visitor details, and support meeting room bookings while maintaining a professional image and ensuring smooth reception operations.

The role requires an SIA license or eligibility, strong communication skills, and IT literacy. You will support daily FOH tasks, adapt to changing needs, and provide general admin assistance as needed.