Front of House Reception Specialist

OCS; Peterborough; On-site; GBP 18,000 - 22,000; Full time

Job summary

OCS UK & Ireland is seeking an enthusiastic Front of House receptionist to join the team in Peterborough. You will handle calls, greet visitors, manage front desk duties and support a range of admin tasks to meet contractual SLA requirements.

The role operates Monday to Friday, 12:30pm–7:30pm (35 hours per week) with a 30-minute unpaid break. The successful candidate will be professional, well organised and capable of working independently.

Qualifications

• Excellent telephone manner and clear communication.
• Good IT skills including Word, Excel and Lotus Notes.
• Proven reception experience and ability to multitask.

Responsibilities

• Answering phone calls in an efficient and professional manner.
• Messages taken with time, date, caller's name, company, contact number and reason.
• Greeting visitors and contractors; logging details and ensuring appointments.
• Assist with meeting room bookings and general administration.
• Maintain a clear desk policy and tidy reception area.
• Communicate effectively with colleagues to prioritise work.
• Manage day-to-day inventory and stock control.
• Load/unload deliveries when required and safe to do so.

Skills

Telephone manner

Communication skills

IT skills

Teamwork

Multitasking

Calm under pressure

Word/Excel/Lotus Notes

Tools

Lotus Notes

Word

Excel

Database

Job description

OCS UK & Ireland is seeking an enthusiastic Front of House receptionist to join the team in Peterborough. You will handle calls, greet visitors, manage front desk duties and support a range of admin tasks to meet contractual SLA requirements.

The role operates Monday to Friday, 12:30pm–7:30pm (35 hours per week) with a 30-minute unpaid break. The successful candidate will be professional, well organised and capable of working independently.