Front of House Pro — Gym Reception & Café

Nuffield Health Group; Cwmbran; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Holiday pay

Pension scheme

Discounted gym membership £35/month

Job summary

Nuffield Health Group is seeking a Front of House Team Member in Cwmbran. You will greet members and visitors, provide confident, empathetic customer care and support reception and café areas. The role is on an ad-hoc bank basis with an hourly rate of £12.84.

You’ll bring strong communication skills, be flexible and proactive, and have basic Word/Excel knowledge to assist daily operations and guest services.

Qualifications

• Experience in customer-facing roles is desirable.
• Strong communication and professional manner.
• basic computer skills including Word and Excel.

Responsibilities

• Provide exceptional customer service to club visitors.
• Help run reception and café areas smoothly.
• Create a friendly, professional environment for members.
• Greet and assist queries, making guests feel valued.
• Support café team with food and drinks preparation and service.
• Be able to swim to a high standard and be willing to train during Lifeguard breaks.

Skills

Customer service

Communication

Computer basics

Tools

Word

Excel

Job description

Nuffield Health Group is seeking a Front of House Team Member in Cwmbran. You will greet members and visitors, provide confident, empathetic customer care and support reception and café areas. The role is on an ad-hoc bank basis with an hourly rate of £12.84.

You’ll bring strong communication skills, be flexible and proactive, and have basic Word/Excel knowledge to assist daily operations and guest services.