Front of House Team Member (Bank)

Nuffield Health; West of England; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Discounted gym membership

Holiday allowance

Job summary

Nuffield Health Bristol North FWC is seeking a Front of House Team Member to warmly greet members and visitors and help run our reception and café areas. This ad-hoc bank role pays £12.84 per hour and requires strong communication, a friendly manner, and basic IT skills.

You will support a welcoming, professional environment, assist with serving healthy food and drinks, and be prepared to cover Lifeguard breaks.

Qualifications

• Excellent customer service across diverse visitors.
• Strong communication, face-to-face and on phone.
• Basic IT skills including Word and Excel.

Responsibilities

• Greet members and visitors at the club reception.
• Support the smooth running of reception and café areas.
• Assist in preparing and serving healthy food and drinks.
• Cover Lifeguard breaks and maintain safety awareness.

Skills

Customer service

Communication

Reception duties

Flexibility

Tools

Microsoft Word

Microsoft Excel

Job description

Front of House Team MemberBristol North FWC | Customer | Bank | Ad-Hoc£12.84 per hourWorking on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.As a Member of the Front of House Team , you will:Provide exceptional and efficient customer service to everyone who visits our clubSupport the smooth running of our reception and café areasHelp us create a friendly, relaxing and professional environmentGive a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valuedSupport the café team, with preparing and serving fresh, healthy and nutritional food and drinksBe able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaksHelping you feel good.We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.Join Nuffield Health and create the future you want, today.If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.It starts with you.