Gym Front Desk & Café Host — Free Gym Membership

Nuffield Health; Norwich; Hybrid; GBP 24,000 - 29,000; Part time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

At Nuffield Health Norwich, we seek a Front of House Team Member to warmly greet members and visitors at our gym. The role is permanent, part-time (32 hours per week) and salary is up to £26,707.20 pro rata depending on experience.

You will support reception and cafe, provide excellent service, and may assist Lifeguard breaks after training. Strong communication, flexibility, and basic Word/Excel skills are required.

Qualifications

• Strong customer service skills and empathy for a diverse member base.
• Clear communication, both face-to-face and on the phone.
• Basic computer skills including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of reception and café areas.
• Help create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries with care and helpfulness.
• Support the café team with food and drink preparation and service.
• Be able to swim to a high standard and undergo Lifeguard training on site.

Skills

Customer service

Communication

Word & Excel

Flexibility

Tools

Word

Excel

Job description

At Nuffield Health Norwich, we seek a Front of House Team Member to warmly greet members and visitors at our gym. The role is permanent, part-time (32 hours per week) and salary is up to £26,707.20 pro rata depending on experience.

You will support reception and cafe, provide excellent service, and may assist Lifeguard breaks after training. Strong communication, flexibility, and basic Word/Excel skills are required.