Front-of-House & Office Concierge | Client Experience

Brabners; Leeds; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary

Flexible working hours

Pension scheme

Life Insurance & Income Protection

Job summary

Brabners is seeking a proactive and highly organised individual to join our Client Experience/Central Business Support team in Leeds. You will help create a welcoming, professional experience for clients and colleagues while ensuring the office runs smoothly behind the scenes.

You will deliver high-quality front-of-house and business support, manage meeting rooms, coordinate facilities, handle administrative tasks, and support client-facing activities across our offices.

Qualifications

• Experience or exposure to working within a busy front-of-house environment.
• Strong customer service and client care skills.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to prioritise competing demands.
• Good attention to detail and a commitment to delivering high standards.
• Good administration and IT skills.

Responsibilities

• Provide a professional, welcoming front-of-house experience for clients and colleagues.
• Coordinate meeting room bookings and ensure spaces are prepared to a high standard.
• Support clients using meeting room suites and respond to external enquiries.
• Maintain office and premises to a high standard.
• Handle day-to-day administration including post, photocopying, scanning, filing and couriers.
• Support file retention processes and data input.
• Liaise with contractors and arrange repairs or replacement equipment.
• Manage multiple activities and competing priorities.

Skills

Front-of-house experience

Customer service

Administration

IT skills

Organisational skills

Team collaboration

Tools

Microsoft Office

Email/phone handling

Job description

Brabners is seeking a proactive and highly organised individual to join our Client Experience/Central Business Support team in Leeds. You will help create a welcoming, professional experience for clients and colleagues while ensuring the office runs smoothly behind the scenes.

You will deliver high-quality front-of-house and business support, manage meeting rooms, coordinate facilities, handle administrative tasks, and support client-facing activities across our offices.