front of house manager - Be You, Be Wagamama Culture (Hiring Immediately)

JR United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and diverse team as a Front of House Manager at an established restaurant chain. In this full-time role, you will lead and inspire your team while ensuring exceptional service and restaurant performance. You'll coach your staff, manage shifts, and celebrate successes, all while enjoying a range of benefits including flexible hours and a generous bonus opportunity. This is a fantastic chance to make a difference in a dynamic environment that values individuality and teamwork.

Benefits

Biweekly pay and tips sharing

Access to earnings before payday

£1000 annual bonus opportunity

Flexible hours

Free on-shift food

50% off food outside of work

Family-friendly policies

Opportunity to try new menus

Recognition events

Additional benefits like gym memberships

Qualifications

• Passionate about supporting and developing your team.
• Experienced in shift planning and coaching.

Responsibilities

• Support and develop your team to maintain high standards.
• Plan and manage shifts for appropriate staffing levels.

Skills

Team Development

Shift Planning

Financial Metrics Understanding

Motivational Skills

Job description

front of house manager | full time

About Us

Celebrating individuality and diversity, Wagamama has over 165 restaurants across the UK and Ireland. We believe in appreciating personality over perfection — we call it 'be you, be Wagamama'. Join us on our journey to nourish both the body and the soul.

The Role

As a Front of House Manager, you will be a leader passionate about creating a positive environment for our guests and team. Your role involves coaching and developing your team, driving restaurant performance, and delivering excellent results.

Responsibilities

• Support and develop your team to maintain high standards and deliver excellent service.
• Plan and manage shifts to ensure appropriate staffing levels.
• Manage labour and rotas, understanding the financial performance of the restaurant.
• Celebrate successes and recognize individual needs within your team.

Candidate Requirements

• Passionate about supporting and developing your team.
• Experienced in shift planning and team coaching.
• Knowledge of managing labour and understanding financial metrics.
• Enjoy celebrating success and motivating your team.

Benefits

• Biweekly pay and tips sharing.
• Access up to 30% of earnings before payday via Wagestream.
• £1000 annual bonus opportunity.
• Flexible hours to support side interests.
• Free on-shift food and 50% off outside of work.
• Family-friendly policies, including paid parental leave.
• Opportunity to try new menus first.
• Wagamama parties and VIP guest events.
• Recognition as a nationwide 'love above the door' legend.
• Additional benefits: pension, holiday, training, cycle scheme, discounts, gym memberships, long service awards.

Additional Information

We are committed to diversity and are proudly part of the Disability Confident scheme. This role is based in an airport; successful applicants will need to apply for an airport pass (paid for by Wagamama), provide 5 years of references, and complete a DBS check. If a pass cannot be obtained, alternative roles in nearby non-airport locations will be considered.

*Tips are 100% for the team, vary by restaurant, and are at guests' discretion. Tips are not considered wages and are not guaranteed.*