Front of House Manager

HC-One; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

HC-One is seeking a Front of House Manager for their Liverpool location. This entry-level role involves managing administrative tasks, building relationships with residents and families, and supporting care home operations. The ideal candidate is proactive, customer-focused, and highly organized, with opportunities for career development and training provided.

Benefits

Higher than average pay rates

Paid Enhanced DBS/PVG

Free uniform

Company pension scheme

28 days annual leave including bank holidays

Life assurance

Learning and development opportunities

GP online service

Colleague discounts

Employee Assistance Programme

Free onsite parking

Refer a friend scheme

Qualifications

• Proactive and committed to excellence.
• Empathetic and friendly with a passion for helping others.
• Highly organized and detail-oriented.

Responsibilities

• Manage administrative tasks and support operations.
• Build relationships with residents and families.
• Be the first point of contact for new residents.

Skills

Ownership Mindset

Customer-Focused

Administrative Skills

Relationship Builder

Sales Savvy

Job description

HC-One Liverpool, England, United Kingdom

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HC-One Liverpool, England, United Kingdom

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About The Role

From rotas and timesheets to being at the first point of contact for new residents looking to come and live with us, the Front of House Manager position at |Larkhill Hall Care Home is a varied and busy role. We are looking for a dynamic and enthusiastic individual with a keen eye for detail who thrives in a varied and busy environment.

Responsibilities include: managing administrative tasks, building relationships with residents and their families, and supporting the care home's operations. Experience in care is not necessary as training will be provided.

Ideal Candidate

• Ownership Mindset: proactive, takes initiative, committed to excellence.
• Customer-Focused: passionate about helping others, empathetic, friendly.
• Administrative Skills: highly organized, detail-oriented, efficient.
• Relationship Builder: excellent interpersonal skills, strong communication.
• Sales Savvy: basic understanding of sales principles, supportive of business growth.

About HC-One

At HC-One, kindness is more than a word. We believe in caring about what matters most to our residents and supporting our teams' growth. We promote inclusivity and diversity, fostering a workplace where everyone feels valued.

We invest in our staff through career development, training, and opportunities for advancement. Safeguarding and safeguarding training are essential parts of our commitment to quality care.

Benefits

• Higher than average pay rates
• Paid Enhanced DBS/PVG
• Free uniform
• Company pension scheme
• 28 days annual leave including bank holidays
• Life assurance
• Learning and development opportunities
• GP online service
• Colleague discounts
• Employee Assistance Programme
• Free onsite parking
• Refer a friend scheme

About You

Not specified

About The Company

Not specified

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Healthcare
• Industries: Hospitals and Healthcare