Front of House Manager

TN United Kingdom; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and innovative entertainment venue as a Front of House Manager! This role is perfect for those eager to lead a vibrant team, ensuring exceptional service and memorable experiences for guests. You will play a crucial part in maintaining high standards and fostering a creative environment. With a focus on training and development, you’ll help shape a strong front of house team while enjoying fantastic perks like free golf and discounts on drinks. If you’re passionate about hospitality and ready to make a difference, this is the opportunity for you!

Benefits

Free golf

50% off drinks

Private Medical Insurance

Life Insurance

Additional holiday days

Mental health support

Qualifications

• 6+ months experience in managing a front of house service.
• Experience in a multi-site unit managing multiple locations.

Responsibilities

• Support the General Manager with recruiting and training front of house team.
• Ensure compliance and maintain high standards of service.

Skills

Front of House Management

Team Motivation

Sales Processes

Cash Handling

Food Safety and Hygiene

Education

England & Wales Personal License

Job description

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Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself. We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts, and arcades – making every visit unforgettable. That’s just the beginning! Our in-house food brands, Nothing Cheezy, serve up next-level pizza, and Diggys, dish out loaded hot dogs, keeping our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now!

About the role

As Front of House Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruiting, training, and developing a strong front of house team, ensuring compliance. You will need to be the bearer of standards, creativity, and quality across brands and responsible for the continuous development of standards in the venue through training, people management, review of products, and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.

• Experience in managing a front of house service.
• Knowledge of sales processes and team motivation.
• At least 6 months managers experience in leading a front of house role.
• Experience in a multi-site unit, managing multiple locations.
• Food safety and hygiene qualifications.
• England & Wales Personal License.

Full training on brand values, products, and service standards will be provided to any individual successful in this process.

Our Sicker Than Yo Average Offer

• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
• Private Medical and Life Insurance following successful probation.
• Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
• Additional holiday days for each complete year with us.