Front of House Manager

HC-One Ltd.; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

HC-One Ltd. is seeking a Front of House Manager for Larkhill Hall Care Home in Liverpool. This dynamic role involves managing administrative tasks and building relationships with residents. Ideal candidates will be customer-focused, organized, and eager to contribute to a supportive environment. Comprehensive training is provided to ensure success and career growth.

Benefits

Higher-than-average pay rates

Paid Enhanced DBS/PVG

Free uniform

Company pension scheme

28 days annual leave including bank holidays

Life assurance

Learning and development opportunities

GP online service for staff and children under 16

Support from experienced colleagues

Colleague discounts at over 1600 outlets

Confidential Employee Assistance Programme

Purpose-built luxury environment

Free onsite parking

Refer a friend scheme

Qualifications

• Proactive with an ownership mindset.
• Highly organized and detail-oriented.
• Excellent interpersonal skills.

Responsibilities

• Manage rotas and timesheets.
• Be the first point of contact for new residents.
• Support business growth through customer relations.

Skills

Customer-Focused

Administrative Skills

Relationship Builder

Sales Savvy

Job description

About The Role

From rotas and timesheets to being the first point of contact for new residents, the Front of House Manager at |Larkhill Hall Care Home is a varied and busy role. We seek a dynamic, enthusiastic individual with a keen eye for detail who thrives in a busy environment.

A dedicated administrator with strong relationship-building skills, looking for a challenging yet rewarding career. No care experience is necessary; we provide comprehensive training to help you succeed and promote your growth within our expanding business.

Ideal Candidate:

• Ownership Mindset: Proactive, takes initiative, and committed to high-quality work.
• Customer-Focused: Passionate about helping others with a friendly, empathetic approach.
• Administrative Skills: Highly organized, detail-oriented, and efficient.
• Relationship Builder: Excellent interpersonal skills and positive attitude.
• Sales Savvy: Basic understanding of sales principles and interest in contributing to business growth.

About HC-One

At HC-One, kindness is a core value. We believe caring for people means caring about what matters most to them, supporting them to lead their best lives.

Our team embodies five key qualities: curiosity, compassion, creativity, courage, and dependability, which we support and develop daily.

We promote inclusivity and diversity, fostering a workplace where everyone feels valued and can be themselves.

We are committed to professional development through career pathways, CPD, and postgraduate programs, investing in our staff's growth into regional and national roles.

Safeguarding is everyone's responsibility. All colleagues must recognize signs of abuse, harm, or neglect, attend relevant training, and know how to report concerns.

We offer comprehensive training and a wide range of benefits, including:

• Higher-than-average pay rates
• Paid Enhanced DBS/PVG
• Free uniform
• Company pension scheme
• 28 days annual leave including bank holidays
• Life assurance
• Learning and development opportunities
• GP online service for staff and children under 16
• Support from experienced colleagues
• Colleague discounts at over 1600 outlets
• Confidential Employee Assistance Programme
• Purpose-built luxury environment
• Free onsite parking
• Refer a friend scheme