General Manager

Bartlett-Mitchell; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Development courses

Discounts and cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental Health App access

Parental leave benefits

Fertility leave

Grandparent leave

Job summary

Bartlett-Mitchell in London is seeking an experienced General Manager to lead our contract catering team, ensure top service standards, and drive profitability. The role requires 2–3 years in contract catering or hospitality, strong kitchen management and knowledge of food production, service, and cost controls.

Hospitality Diploma/NVQ with Food Safety Level 3 and Health & Safety Level 2 or equivalent is preferred.

Qualifications

• 2-3 years of experience in contract catering or hospitality.
• Strong kitchen management and service standards experience.
• Knowledge of food production, service and cost controls.

Responsibilities

• Manage and monitor all areas of service and standards, including budgetary controls and targets.
• Plan for innovation and menu concepts; implement BM Caterers concepts and menus.
• Attend BM Caterers forums and contribute to development of self and team.
• Develop and mentor team to achieve client satisfaction and high standards.

Skills

Team leadership

Budget management

Food production knowledge

Service standards

Cost controls

Education

Hospitality Diploma/NVQ equivalent

Food Safety Level 3

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team oftrained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced General Manager to join our team.

Inspired by food and passionate about provenance, you’re a proactive team leader with plenty of creative ideas, ready to adapt to a dynamic business environment.

With existing kitchen management skills, you’ll be responsible for managing and monitoring all areas of service and standards, including budgetary controls and targets. Whether planning for innovation, attending BM Caterers forums, or implementing our concepts and menus, you’ll bring a level of professionalism and commitment to the development of yourself and your team, ensuring the highest standards of customer service and care.

Ideally you will have 2-3 years of experience working in contract catering or hospitality, managing a team to achieve targets and client satisfaction. You will be skilled and knowledgeable about food production, service and managing cost controls. You may already hold a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent. BM Caterers are committed to supporting and developing you to further your career with us.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

https://www.bmcaterers.co.uk/careers/