Front of House Leader – Dynamic Service & Team Growth

wagamama; Poole; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Up to £1,000 annual bonus

Biweekly pay with tips

50% off for friends and family

Free meals on shift

Early access to earned pay with Wagest

Pension scheme

Holiday and training

Cycle to work scheme

Discounts at TRG brands

Job summary

wagamama in Poole, United Kingdom is seeking a Front of House Manager to lead the restaurant with energy, oversee service, and inspire the team to deliver unforgettable guest experiences. You’ll coordinate shifts, coach staff, and ensure high standards across the dining floor.

You’ll love this role if you enjoy developing others, managing labour and rotas, and driving continuous improvements while celebrating team successes.

Qualifications

• Passion for supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards.
• Experience in running and planning shifts to ensure we have the right cover, love working with the team, and coaching on the go.
• Experience in managing labour and rotas, and understanding the financial performance of your restaurant.
• Love to celebrate success with your team, recognising what drives individuals and their needs.

Responsibilities

• Working closely with the rest of the management team to run a vibrant and high-performing restaurant.
• Helping your team feel seen, supported, and proud of what they do.
• Jumping into service, solving problems fast, and keeping energy high.
• Nurturing your team to grow, not just hit targets.
• Thinking with a Kaizen mindset – spotting and implementing small improvements.

Job description

wagamama in Poole, United Kingdom is seeking a Front of House Manager to lead the restaurant with energy, oversee service, and inspire the team to deliver unforgettable guest experiences. You’ll coordinate shifts, coach staff, and ensure high standards across the dining floor.

You’ll love this role if you enjoy developing others, managing labour and rotas, and driving continuous improvements while celebrating team successes.