Restaurant Supervisor

Umami Telford; Telford; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth opportunities

Collaborative team environment

Job summary

Umami World Kitchen in the United Kingdom invites applications for an experienced Restaurant Supervisor to lead our front-of-house team and ensure an outstanding dining experience for guests. You will oversee daily operations, manage staff, and coordinate service.

The role requires strong leadership, excellent communication, and the ability to motivate a team, with responsibilities including reservations, seating plans, training, and maintaining health and safety standards.

Qualifications

• Experience as Restaurant Supervisor or in a similar role.
• Strong leadership and communication skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Supervise front-of-house staff and hosts.
• Ensure service standards and handle guest inquiries.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Skills

Leadership

Customer service

Team management

Operations knowledge

Inventory control

Flexibility

Job description

Welcome to Umami World Kitchen, where global flavours collide in the most delicious way possible. Think of us as your culinary passport—no jet lag, just 100+ mouthwatering dishes from every corner of the globe. From Chinese dim sum to Italian classics, Indian spices to Malaysian street food, we’ve got it all under one seriously stylish roof.

About the Role

We are looking for an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.

Key Responsibilities

• Supervise front-of-house staff, including servers and hosts.
• Ensure customer service standards are met and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Key Requirements

• Previous experience as a Restaurant Supervisor or in a similar role.
• Strong leadership, communication, and customer service skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• Competitive salary and benefits.
• Opportunities for career growth and advancement.
• A collaborative and supportive team environment.

Compensation: Competitive salary