Front of House Leader - Mentorship, Shifts & Growth

wagamama; Dundee; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Biweekly pay & tips

Friends & family discount 50%

Free meals on shift

Wagestream access

Pension scheme

Holiday entitlement

Training & development

Cycle to work

Discounts at TRG brands

Job summary

wagamama is seeking a junior front of house manager for a full-time role in the United Kingdom. You’ll be central to keeping service smooth, supporting your team, and stepping up during busy periods to ensure guests leave eager to return.

You’ll lead by example, mentor your team, and continuously identify small improvements to enhance customer experience and restaurant performance. A Kaizen mindset is encouraged to drive progress every day.

Qualifications

• Strong leadership and people management skills.
• Excellent communication and guest service focus.
• Ability to plan shifts and manage labour costs.
• Kaizen mindset with continuous improvement approach.

Responsibilities

• Run a vibrant, high-performing restaurant in partnership with the management team.
• Mentor and support your team to grow and perform at their best.
• Step in during busy periods to maintain smooth service and resolve issues.
• Monitor service delivery and seek small, daily improvements to raise standards.

Job description

wagamama is seeking a junior front of house manager for a full-time role in the United Kingdom. You’ll be central to keeping service smooth, supporting your team, and stepping up during busy periods to ensure guests leave eager to return.

You’ll lead by example, mentor your team, and continuously identify small improvements to enhance customer experience and restaurant performance. A Kaizen mindset is encouraged to drive progress every day.