Restaurant Front-of-House Leader: Elevate Guest Experience

Umami; Tees Valley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Collaborative team environment

Job summary

Umami in the United Kingdom is seeking an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and coordinate service flow to deliver a smooth dining experience for guests.

The ideal candidate has previous supervision experience, strong leadership and communication skills, and a solid understanding of restaurant operations and inventory control.

Qualifications

• Previous experience as a Restaurant Supervisor or in a similar role.
• Strong leadership, communication, and customer service skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Supervise front-of-house staff, including servers and hosts.
• Ensure customer service standards are met and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Skills

Leadership

Customer service

Team motivation

Communication

Operations knowledge

Job description

Umami in the United Kingdom is seeking an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and coordinate service flow to deliver a smooth dining experience for guests.

The ideal candidate has previous supervision experience, strong leadership and communication skills, and a solid understanding of restaurant operations and inventory control.