Front of House Host - Warm Welcome & Bar Service

Second Nature; Southampton; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Volunteer days

Company Sick Pay

Cycle to Work

Gym access

Free staff stay

Job summary

Second Nature is seeking a welcoming and proactive Host to support front-of-house operations at our hometel properties in the Southampton area. You will greet guests, manage check-ins, and help with bar service, ensuring a warm, efficient experience for every guest.

Ideal candidates bring hospitality or retail experience, strong memory for names, and the ability to work calmly under pressure. Training is provided, with opportunities for career progression and benefits through the Lamington Group.

Qualifications

• Experience in hospitality or customer-facing roles.
• Comfortable with bar and food service and making drinks.
• Strong memory for names and preferences.
• Excellent verbal and written communication.
• Calm under pressure and proactive.

Responsibilities

• Welcome guests on arrival and departure.
• Handle check-in and front desk duties.
• Work behind the bar when needed, taking orders and serving drinks.
• Assist with phones, mail, parcels, and events.
• Ensure a tidy front office and bar area.

Skills

Guest service

Bar service

Communication

Teamwork

Calm under pressure

Tools

POS systems

Job description

Second Nature is seeking a welcoming and proactive Host to support front-of-house operations at our hometel properties in the Southampton area. You will greet guests, manage check-ins, and help with bar service, ensuring a warm, efficient experience for every guest.

Ideal candidates bring hospitality or retail experience, strong memory for names, and the ability to work calmly under pressure. Training is provided, with opportunities for career progression and benefits through the Lamington Group.