Guest Experience Host — Front Desk & Bar

Lamington Group | B Corp™; Belfast City District; Presencial; GBP 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Two paid volunteer days a year

Company sick pay scheme

Free stay for you at Lamington Group

Descripción de la vacante

Second Nature, part of Lamington Group, is hiring a Host who greets guests, checks them in, and creates a warm welcome across front desk and bar. You’ll move between reception and food & beverage, delivering attentive service without scripts, remembering names and preferences, and ensuring guests feel seen.

No hotel background required; we’ll teach you the systems and help you grow within the group. Join our team to deliver a genuinely welcoming stay, with opportunities to progress across the

Formación

• Experience looking after people day-to-day in hospitality, retail, care or frontline roles.
• Comfortable with bar and food service tasks, including taking orders and serving drinks.
• Proven ability to create a warm, genuine guest experience.

Responsabilidades

• Welcome guests on arrival and departure with a warm, professional tone.
• Manage check-in and related paperwork smoothly without making it feel tedious.
• Work behind the bar when needed: take orders, serve, and make drinks, including cocktails.
• Move between front desk and food & beverage tasks as required by the shift.
• Answer questions about the local area and building with enthusiasm.

Conocimientos

Customer service

Hospitality experience

Communication

Calm under pressure

Memory for names

Descripción del empleo

Second Nature, part of Lamington Group, is hiring a Host who greets guests, checks them in, and creates a warm welcome across front desk and bar. You’ll move between reception and food & beverage, delivering attentive service without scripts, remembering names and preferences, and ensuring guests feel seen.

No hotel background required; we’ll teach you the systems and help you grow within the group. Join our team to deliver a genuinely welcoming stay, with opportunities to progress across the