Front of House Guest Experience Specialist

Heckfield Place; Hook; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Basic salary £28,119 PA

Tronc £7,800+ per annum

Increased holiday allowance

Vitality healthcare cover

Employee assistance programme

Life assurance scheme (from day one)

50% F&B discount

Company sick pay

Enhanced maternity pay

Enhanced paternity pay

Recruit a Friend bonus £1000

Monthly employee recognition scheme

Annual employee parties

Free staff meals

Daily tastings with the team

50% discount on Wildsmith Skin

Heckfield Plus online discounts

New baby gift

Christmas gift

Job summary

Heckfield Place, a beautifully restored hotel set on a 400-acre farm in Hampshire near London, is seeking a Waiter for its Marle Restaurant Team. You will engage with guests, deliver exemplary service, and collaborate with senior staff and the kitchen to ensure high standards.

The role requires an open schedule to cover evenings and weekends, with benefits including competitive salary, staff discounts, healthcare, life assurance, and various employee perks. Experience in hospitality is preferred.

Qualifications

• Previous experience in hospitality.

Responsibilities

• Engage positively and professionally with all guests and visitors.
• Have a great customer service attitude and work closely with the senior members of the team as well as the kitchen.
• To provide an exemplary level of service to our guests every time.
• Have an open schedule that allows you to work evenings and weekends.
• Ensure all areas of The Restaurant are kept to a high standard of cleanliness and tidiness.
• Have previous experience in hospitality.

Skills

Guest service

Teamwork

Job description

Heckfield Place, a beautifully restored hotel set on a 400-acre farm in Hampshire near London, is seeking a Waiter for its Marle Restaurant Team. You will engage with guests, deliver exemplary service, and collaborate with senior staff and the kitchen to ensure high standards.

The role requires an open schedule to cover evenings and weekends, with benefits including competitive salary, staff discounts, healthcare, life assurance, and various employee perks. Experience in hospitality is preferred.