Waiter - House

Heckfield Place; Hook; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Tronc allocation

Holiday allowance

Healthcare cover

Employee assistance

Life assurance

F&B discount

Sick pay

Maternity pay

Paternity pay

Recruit a Friend bonus

Recognition scheme

Employee parties

Free staff meals

Team briefings & tastings

Skin product discount

Heckfield Plus discounts

Baby gift

Christmas gift

Job summary

Heckfield Place is seeking a Waiter to join our House Team. Provide an exemplry level of service to our guests, ensuring that their visit to Heckfield Place is enticing, memorable and informative.

Engage positively and professionally with all guests and visitors. Have an open schedule that allows you to work evenings and weekends and commit to a full time position. Heckfield Place offers training and progression within the company.

Qualifications

• Previous hospitality experience.
• Excellent customer service attitude and professionalism.
• Willingness to work evenings and weekends; full-time position.

Responsibilities

• Provide an exemplry level of service to our guests, ensuring that their visit to Heckfield Place is enticing, memorable and informative.
• Engage positively and professionally with all guests and visitors.
• Have a great customer service attitude and work closely with the senior members of the team as well as the kitchen.
• Have an open schedule that allows you to work evenings and weekends and commit to a full time position.
• Ensure all areas of The House are kept to a high standard of cleanliness and tidiness.
• Have previous experience in hospitality.

Skills

Hospitality experience

Customer service

Job description

Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London.

Front of House is currently looking for Waiter to join our House Team.

Position responsibilities include but aren't limited to:

• Provide an exemplry level of service to our guests, ensuring that their visit to Heckfield Place is enticing, memorable and informative.
• Engage positively and professionally with all guests and visitors.
• Have a great customer service attitude and work closely with the senior members of the team as well as the kitchen.
• Have an open schedule that allows you to work evenings and weekends and commit to a full time position.
• Ensure all areas of The House are kept to a high standard of cleanliness and tidiness.
• Have previous experience in hospitality.

Benefits:

• Basic salary of £28,119PA
• Tronc(Allocation for 2025was £7800+ per annum / per person based on full time hours)
• Increased holiday allowance
• Vitality healthcare cover
• Employee assistance programme
• Life assurance scheme (from day one, covering up to 2x your annual salary)
• 50% F&B discount when dining in our restaurants
• Company sick pay
• Enhanced maternity pay
• Enhanced paternity pay
• Recruit a Friend bonus (£1000)
• Monthly employee recognition scheme
• Annual employee parties
• Free staff meals
• Daily briefings with the team, including food tasting – opportunities to work with the Home Farm
• 50% discount on Wildsmith Skin products
• Heckfield Plus - online discounts
• New baby gift
• Christmas gift

At Heckfield we pride ourselves on providing training, development and a chance to progress within the company.