Guest Experience Waiter - Luxury Hotel, Flexible Hours

Heckfield Place; Heckfield; Vor Ort; GBP 25.000 - 31.000; Vollzeit

Benefits dieser Stelle

Basic salary £28,119 per annum

Tronc £7,800+ per annum (per person)

Increased holiday allowance

Vitality healthcare cover

Employee assistance programme

Life assurance (from day one, up to 2x

50% F&B discount

Company sick pay

Enhanced maternity pay

Enhanced paternity pay

Recruit a Friend bonus £1,000

Monthly employee recognition scheme

Annual employee parties

Free staff meals

Daily team briefings with food tasting

50% discount on Wildsmith Skin

Heckfield Plus online discounts

New baby gift

Christmas gift

Zusammenfassung

Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London.

Position responsibilities include providing exemplary service to our guests, engaging positively and professionally with all guests and visitors, and maintaining high standards of cleanliness. You should be available to work evenings and weekends in a full-time role, and have prior hospitality experience.

Qualifikationen

• Provide exemplary service to guests with a memorable experience.
• Engage positively and professionally with guests and visitors.
• Demonstrate a strong customer service mindset and teamwork.
• Be available to work evenings and weekends in a full-time role.
• Maintain high standards of cleanliness throughout public areas.
• Have previous experience in hospitality.

Aufgaben

• Provide an exemplary level of service to our guests, ensuring that their visit to Heckfield Place is enticing, memorable and informative.
• Engage positively and professionally with all guests and visitors.
• Have a great customer service attitude and work closely with the senior team and kitchen.
• Maintain a schedule that includes evenings and weekends for a full-time position.
• Ensure all areas of The House are kept to a high standard of cleanliness and tidiness.
• Have previous experience in hospitality.

Kenntnisse

Customer service

Hospitality experience

Evenings and weekend availability

Jobbeschreibung

Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London.

Position responsibilities include providing exemplary service to our guests, engaging positively and professionally with all guests and visitors, and maintaining high standards of cleanliness. You should be available to work evenings and weekends in a full-time role, and have prior hospitality experience.