Waiter - House

Heckfield Place; Heckfield; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Basic salary £28,119 per annum

Tronc £7,800+ per annum (per person)

Increased holiday allowance

Vitality healthcare cover

Employee assistance programme

Life assurance (from day one, up to 2x

50% F&B discount

Company sick pay

Enhanced maternity pay

Enhanced paternity pay

Recruit a Friend bonus £1,000

Monthly employee recognition scheme

Annual employee parties

Free staff meals

Daily team briefings with food tasting

50% discount on Wildsmith Skin

Heckfield Plus online discounts

New baby gift

Christmas gift

Job summary

Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London.

Position responsibilities include providing exemplary service to our guests, engaging positively and professionally with all guests and visitors, and maintaining high standards of cleanliness. You should be available to work evenings and weekends in a full-time role, and have prior hospitality experience.

Qualifications

• Provide exemplary service to guests with a memorable experience.
• Engage positively and professionally with guests and visitors.
• Demonstrate a strong customer service mindset and teamwork.
• Be available to work evenings and weekends in a full-time role.
• Maintain high standards of cleanliness throughout public areas.
• Have previous experience in hospitality.

Responsibilities

• Provide an exemplary level of service to our guests, ensuring that their visit to Heckfield Place is enticing, memorable and informative.
• Engage positively and professionally with all guests and visitors.
• Have a great customer service attitude and work closely with the senior team and kitchen.
• Maintain a schedule that includes evenings and weekends for a full-time position.
• Ensure all areas of The House are kept to a high standard of cleanliness and tidiness.
• Have previous experience in hospitality.

Skills

Customer service

Hospitality experience

Evenings and weekend availability

Job description

Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London.

Position responsibilities include but aren't limited to:

• Provide an exemplry level of service to our guests, ensuring that their visit to Heckfield Place is enticing, memorable and informative.


• Engage positively and professionally with all guests and visitors.


• Have a great customer service attitude and work closely with the senior members of the team as well as the kitchen.


• Have an open schedule that allows you to work evenings and weekends and commit to a full time position.


• Ensure all areas of The House are kept to a high standard of cleanliness and tidiness.


• Have previous experience in hospitality.

Benefits:

• Basic salary of £28,119 PA


• Tronc (Allocation for 2025 was £7800+ per annum / per person based on full time hours)


• Increased holiday allowance


• Vitality healthcare cover


• Employee assistance programme


• Life assurance scheme (from day one, covering up to 2x your annual salary)


• 50% F&B discount when dining in our restaurants


• Company sick pay


• Enhanced maternity pay


• Enhanced paternity pay


• Recruit a Friend bonus (£1000)


• Monthly employee recognition scheme


• Annual employee parties


• Free staff meals


• Daily briefings with the team, including food tasting - opportunities to work with the Home Farm


• 50% discount on Wildsmith Skin products


• Heckfield Plus - online discounts


• New baby gift


• Christmas gift

At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment,